We try to solve your problems as quick as possible.

Before you get in touch with us:
Please read the F.A.Q. section, maybe your problem has been solved already.

If you need personal assistance, please write us:
You can use our contact form.

Please give us as many details of the problem as you can. And make sure to tell us about your system used, hardware, software version, operating system and so on.

The more precise you are her, the quicker we can help.


Update to a new version or public beta.

Here is how you update to a new version:

  • Log into your account: https://store.newaudiotechnology.com/users/sign_in
  • Go to “My licenses/Download Software”
  • Generate a new installer for your operating system
  • After that process download the installer and run the installer over your current installation.

Find a step by step installation guide here.

Current SAD & SSC versions are 3.0.